30 day money back guarantee
If for any reason you are unhappy with our products, we offer a no risk 30 day 100% money back guarantee. You will just need to pay for the return shipping cost. You can choose to be refunded in original payment or receive store credit if preferred.
To start a return, you can contact us at firstname.lastname@example.org. or by completing the Contact Form. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
The 30 day money back guarantee can only be applied once in a given year.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.